Business continuity and continuous improvement

Learn how discover that it’s time to start a development project – and what should be its objective. And realize that this is rarely what happens, and how that puts the projects on the wrong course right from the start.

Too many projects are started because management is worried that some currently used technology is falling apart or because employees complain about too many problems with the software they’re currently using.

While both these situations indicate that there’s room for improvement, the typical – but wrong – response is to start a project that renews the sunset technology or develops new software that will do the same – but better.

But the typical approach fails to uncover if there are more deeply rooted problems that just old technology or impractical software that deserves attention, or if there is even greater potential for improvement that could help make the project more worthwhile.

Rather than just solving the immediate problem, businesses should focus on business continuity and continuous improvement. Such focus will ensure that any investment in a development project is much more beneficial since it will be scoped more wisely from the start.

Business continuity

Whatever your business’ purpose is, it can only achieve it as long as it survives. This continuity requires a revenue stream that covers the costs of running the business.

Understanding the universal business model helps managers stay focused on ensuring business continuity, maintaining its status as a going concern.

Continuous improvement

Rather than blindly hoping everything will go well forever, businesses should continuously improve the organization’s capabilities to execute their business model.

The cycle of continuous improvement requires constant analysis input based on research or measurements of the current situation.

Based on actionable information, managers can plan and implement changes that improves performance and helps maintain business continuity.

Ideally, every change enables more metrics and supports more KPIs, which is more accurate and less time-consuming than research.

Research

  • Study competitors
  • Observe
  • Study documentation
  • Conduct interviews
  • Facilitate workshops

Analyze

  • SWOT-analysis
  • Gap-analysis
  • Develop business cases

Plan

  • Roadmaps
  • Initiate projects

Change

  • Organize, outline, details, build and institutionalize solutions.

Metrics

KPIs

To be continued …